Encrypted in transit
Chats and calls travel over encrypted connections. We don't sell your conversation data, ever.
Safety & privacy
Built so you can open up
Talking about hard things takes trust. These are the commitments we hold ourselves to.
Calls are never recorded
Audio and video calls are live streams. They aren't recorded, and there's nothing stored to listen back to.
Every profile is reviewed
Every listener, coach and astrologer profile, with its photos and bio, is reviewed by our team before it appears in the app.
You're in control
Block anyone, end any session at any moment, and report behaviour that crosses a line. We act on reports.
Clear community rules
Harassment, explicit solicitation and sharing off-platform payment details aren't allowed, and lead to suspension.
Zero pressure or commitment
Connect whenever you need support. No mandatory subscriptions, commitments or hidden obligations.
Always in your hands
You're in control
End any session
Tap end at any moment. You never need a reason.
Block someone
Blocked people can't contact you again, and you can manage your list in the app.
Report a problem
Report behaviour that crosses a line. Our support team looks into it.
If you need urgent help
Soulviera is not an emergency service
Our listeners, coaches and astrologers offer friendly, non-clinical support and guidance. They are not doctors or therapists and can't treat a medical or mental-health condition. If you or someone near you is in danger, or thinking about self-harm, please reach out to people who can help right now.
Talk in a space that respects you
Private, judgement-free and in your control.
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